Patient monitoring equipment in a clinical environment
Service Lines

Biomedical service programs for facilities and device manufacturers.

Med Repair Tech helps clinical teams and device manufacturers keep equipment supported through depot repair, field service, fleet programs, OEM support, and on-site BMET coverage.

Select a Service

Start with the support category that matches the equipment need.

Each service line below shows the main equipment types, program coverage, and the best next step for requesting support.

Biomedical equipment prepared for service support
Depot Repairs

Controlled repair paths for devices that can be sent to the depot.

Depot repair gives facilities a clear route for diagnosis, repair, maintenance, return coordination, and documentation when equipment does not require an on-site visit.

Endoscopes Ultrasound Probes Surgical Repairs Infusion Pumps Patient Monitors Defibrillators Humidifiers

Surgical repair coverage

Support includes ESUs, tourniquets, shavers, surgical drills, foot switches, consoles, and limb positioners.

Field Service Support

On-site response for equipment that needs service at the facility.

Field service support helps facilities address equipment that is difficult to move, connected to a clinical area, or best handled by a trained technician on-site.

Ventilators

On-site service support for ventilator fleets, maintenance needs, and repair response.

Surgical Patient Operating Tables

Support for operating room tables that need trained field attention and coordinated service timing.

Exam Tables

Practical service support for exam tables across clinical environments and outpatient settings.

Tabletop Autoclaves

Field service support for sterilization equipment that needs diagnosis, maintenance, or repair.

Stress Test Systems

Technical support for stress test systems, connected components, and service coordination.

Treadmills

Service support for clinical treadmills used with stress testing and related diagnostic programs.

Fleet Management Support

Program support for equipment groups that need consistent oversight.

Fleet management support combines inventory visibility, maintenance planning, repair coordination, and service documentation so equipment programs are easier to manage over time.

Comprehensive Endoscope Repair Program

Flexible, rigid, and specialty scope support with repair logistics, loaner support, video connector diagnostics, and complete rebuild work.

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Multivendor Ventilator Services Program

Ventilator fleet support with trained technicians, OEM service procedures, OEM parts, depot turnaround, and national on-site coverage.

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Customized Support

Customized support can include inventory, maintenance, repairs, documentation, equipment history, parts usage tracking, and practical reporting.

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OEM Support

Service support for manufacturers, deployments, and field actions.

When manufacturers need trusted service reach, Med Repair Tech can support installations, calibration, preventive maintenance, repair response, technical triage, upgrades, remediation projects, and recall-related field corrections.

OEM deployment and service coverage

Support can include product assembly, setup, installation, calibration, preventive maintenance, depot repair, field repair, technical support, and service documentation.

Recall Support Program

Field service correction support for FDA-issued recalls, including coordinated site scheduling, technical execution, documentation, and communication with the manufacturer.

OEM Case Study

Kaneka North America field service partnership.

The challenge

Kaneka needed to expand a specialized blood filtration therapy across North America, but did not have a regional field service team in place. Without that team, installations, preventive maintenance, corrective maintenance, service scheduling, parts visibility, and compliant documentation could slow adoption and create operational risk.

The Med Repair Tech response

Med Repair Tech operated as an outsourced North American service department, coordinating clinical site scheduling, managing deployment timelines, performing installations, supporting preventive and corrective maintenance, and maintaining detailed service records for every supported system.

Field service managementCoordinated scheduling, managed timelines, and served as the primary interface between Kaneka and clinical customers.
Field service executionPerformed system installations, preventive maintenance, corrective maintenance, and rapid on-site technical response.
Technical operationsDelivered troubleshooting, parts usage tracking, consumption reporting, and detailed equipment work histories.
Compliance supportMaintained compliant records with traceability for audits, quality assurance, and regulatory inspections.

Business results

Kaneka gained a dependable service model with better uptime, clearer work histories, and visibility into service activity and parts consumption.

Program impact

The partnership gave Kaneka North American service coverage without the delay of building an internal field team from the ground up.

Clinical confidence

Clinical customers received a more dependable support experience, with documented service activity and faster response when technical issues appeared.

BMET On-Site Support

Temporary biomedical coverage when your team is stretched.

On-site BMET support helps cover staff shortages, high-volume PM periods, inventory projects, device integration work, and risk remediation needs.

On-Site BMET Support

Flexible staffing for shortages, PM surges, fleet replacements, asset inventory, device integration, cybersecurity profiling, and risk remediation.

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Coverage gaps

Support during retirements, hiring delays, medical leave, personal leave, military leave, or short-term department needs.

Project support

Help with preventive maintenance surges, inventory validation, fleet replacements, connected-device profiling, and documentation cleanup.